How can we help you?
Your orders can be returned within the USA by paying the shipping fee. You can easily send your products back with a cargo company return label that we will send to you.
Have a hassle-free return process by following the steps below:
- - Please refer to the order form included in your package and indicate your reason for return by ticking one of the Return Reasons.
- - Affix the shipping company return label to the outside of the package. There is no cost to use this tag.
- - Please note the tracking number to make tracking easier.
After your package reaches us, your return will be processed within 3-5 business days and you will be informed via e-mail.
Kuki is a haircare brand designed to make your routine simple, effortless, and effective. Our products are created by stylists to deliver salon-quality resultsâwhether you air-dry or blow-dryâso you can look great without spending extra time on your hair.
Kuki comes from the Japanese word for âair,â symbolizing our air-dry-friendly formulas. Plus, weâre based in Portland, Oregonâa place known for being a little âkooky,â making Kuki the perfect name for our brand!
Yes! Kuki is proudly women-owned and locally operated in Portland, Oregon.
Absolutely! All Kuki products are free of sulfates, parabens, and other harsh chemicals. We believe in clean beauty, which means no unnecessary junkâjust formulas that work. We also sell refills so you can keep using the same plastic bottle over and over again instead of having to worry about recycling it.
Yes! We never test on animals, and our products are 100% cruelty-free.
Yes! Our formulas are color-safe and gentle so your hair stays vibrant and healthy.
Yes! Our formulas are biodegradable, meaning they break down naturally and wonât harm the environment. But we donât stop thereâour bottles are refillable and recyclable, helping you reduce single-use plastic waste. With Kuki, you can have great hair while making a more sustainable choice for the planet. đżâ»ïž
No way. Kuki is free of any known carcinogens, because we believe great hair shouldnât come at the cost of your health.
Nope! Our products were designed to work beautifully whether you air-dry or blow-dry. If you want to style with heat, go for it! But if youâd rather spray, scrunch, and goâwe've got you covered.
Take our Hair Quiz to find your perfect match!
Absolutely! Many of our products, like Handle Karufully Curl Gel, are perfect for enhancing natural curls without weighing them down. Click here to buy đïž
Nope! Dorai and Mighty Dry Shampoo is a clear formula designed to absorb oil without leaving behind a chalky white castâperfect for all hair colors. Click here to buy đïž
Right now, we ship within the U.S. and Canada. If you are not in one of these countries, please contact us. We can ship to most countries, but the shipping requires a custom quote.
Shipping costs depend on your location and order size. We offer free shipping on orders over $50.
We want you to love your Kuki products! If youâre not satisfied, we accept returns within 30 days of purchase.
Yes! We love working with stylists and retailers. Visit our Wholesale Page to learn more. Click here to go to Wholesale Page
Yes! We love partnering with people who believe in effortless, time-saving haircare. As a Kuki affiliate, youâll earn commissions by sharing our products with your audience. Whether youâre a beauty influencer, hairstylist, or just a fan of our brand, you can get rewarded for spreading the word.
Interested? Visit our Affiliate Program Page to learn more and apply! đâš Click here to go to Affiliate Program Page
Yes, of course, we can wrap your package beautifully and add a small card with your greetings, just write it in âSpecial instructions for sellerâ field.
Please contact us via e-mail: support@houseofwise.org and weâll do our best to help you.
We need 1-3 business days to produce Arch, Triangle and a Ramp in color Natural wood; and 5-9 business days to prepare a Chair, Balance Board, sets in color (triangle, arch and ramp) and Scandinavian collection. On average your order is ready to ship in a week.